Creating multiple accounts is prohibited according to DraftKings Terms of Use and may result in a restriction on your account. Important: If these troubleshooting tips don’t resolve the issue you’re experiencing, please contact the DraftKings Customer Support Team instead of attempting to create a new account. If you've been locked out of your account, learn more about what you can do if your account is locked.If you’ve accidentally started different accounts for each DraftKings product, the DraftKings Customer Support Team can help you disable duplicate accounts for a seamless single login experience.If you’re not sure what email address was used to register.

If you’ve gotten a duplicate account message and you’re not sure which account is correct, the DraftKings Customer Support Team can help you log into the correct account and disable the duplicate. Troubleshooting login issues - overview (CA) There are a few common scenarios customers experience when trying to recover login details: If you know the email address you used to register your account, but have forgotten your password, you can quickly and easily reset your password.

If your password verification code is going to a phone number you no longer have access to, the DraftKings Customer Support Team can help you update your phone number on file.

If you’re not sure what email address was used to register, or you’ve lost access to the email address, the DraftKings Customer Support Team will be happy to help you recover or update your email address on file.

If you know the email address you used to register your account, but have forgotten your password, you can quickly and easily reset your password.

There are a few common scenarios customers experience when trying to recover login details:

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